Amazon Connect Outbound Campaigns - What's Next?

The op-on campaigns feature capabilities that you mentioned, such as answer machine detection are really a differentiator for agent productivity. In the collections world, you need a faster and more efficient way to communicate than you do in a typical sales and marketing environment. This is where Amazon Connect Outbound campaigns integrated with U-Sense solution are delighting customers. Steve: We typically have about 750 agents online at any time with 350 of those having Outbound demand served.