B2B Marketing with Dave Gerhardt cover image

B2B Marketing with Dave Gerhardt

#208: Drive | How To Build A B2B Community with Dan Cmejla, B2B Community Expert

Jan 6, 2025
In this discussion, Dan Cmejla, a B2B community expert and former VP of Community at Apollo and Chili Piper, shares his insights on building impactful B2B communities. He emphasizes how community marketing can transform brands by turning customers into advocates. Dan outlines three crucial phases for community development, from establishing a presence in key influence spaces to creating amazing community environments. He also touches on leveraging customer relationships to enhance engagement and drive measurable business outcomes.
49:06

Episode guests

Podcast summary created with Snipd AI

Quick takeaways

  • Community marketing transforms brands by fostering authentic customer relationships that lead to increased advocacy and organic promotion.
  • Establishing clear community definitions is crucial for understanding customer needs and creating environments that encourage engagement and interaction.

Deep dives

The Challenge of Marketing Attribution

Marketing attribution remains a significant challenge for B2B companies, often complicating effective measurement of campaign success. Unlike traditional click attribution methods, newer platforms like Paramark utilize marketing mix modeling and incrementality testing to provide clearer insights into marketing performance. This approach allows marketers to allocate resources more effectively by understanding which channels, campaigns, and geographical areas yield the best results. The goal is not only to measure outcomes but to drive sustained growth by pinpointing where to invest future marketing dollars.

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