
Mobile Dev Memo Podcast Season 6, Episode 18: Meta's Business AI and the ad-product divide
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Nov 18, 2025 Simon Whitcombe, Vice President of Global Business Group at Meta, shares his insights on how Meta's Business AI tools are transforming advertising. He discusses the AI business assistant that optimizes ad performance and its broader applications beyond advertising. Simon emphasizes the importance of creative differentiation over mere volume increases and tackles advertiser feedback on AI adoption trends among small and large businesses. They also explore the evolving digital advertising landscape post-COVID and how AI tools are expanding opportunities for small businesses.
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AI Agents Collapse The Funnel
- Business AIs act as white-glove sales concierges that live on websites, ads, and messaging to answer specific customer questions.
- They reveal gaps in product data and surface recurring consumer queries that drive product and site improvements.
Building Agents Revealed Missing Basics
- Brands discovered their websites had outdated or missing product details while building business AI agents.
- One retailer learned customers frequently asked for a 'bestsellers' collection and created it in response.
Use An AI Advisor Inside Ads Manager
- Use the Meta AI Business Assistant inside Ads Manager to get personalized, AI-driven recommendations and troubleshoot account issues quickly.
- Test the assistant in beta to incorporate actionable suggestions that improve campaign performance and time allocation.
