

How to Make Passion Your Differentiator in an AI-Driven World (with Norma Løvhaugen, VP Strategy at Neat)
Jun 10, 2025
Norma Løvhaugen, VP of Strategy at Neat, shares her insights on harnessing passion in product teams to drive innovation. With 20 years in video conferencing, she emphasizes the importance of team collaboration and customer empathy. They dive into how genuine passion distinguishes meaningful product development from mere feature shipping, especially in an AI-driven landscape. Norma highlights the intimate connection between design and engineering, advocating for a culture where both disciplines thrive together for enhanced user experiences.
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Passion As Team Energy
- Passion is the energy that motivates skill and galvanizes teams.
- It creates contagious enthusiasm that drives collaboration and action.
Trust Fuels Cross-Functional Excellence
- Teams with high trust and shared understanding produce higher-quality products.
- Open, constructive dialogue surfaces issues early and aligns disciplines.
Neat Center's Practical AI Fix
- Neat Center detects people across the table and coordinates with the main device.
- The system uses ML to avoid showing far-end people on the local stream.