The Dentalpreneur Podcast w/ Dr. Mark Costes 2368: Behind the Scenes of a 200,000-Case Dental Lab
Oct 29, 2025
In this conversation, Steven Fey, Vice President of Business Development at Maverick Dental Lab, shares insights from the lab's impressive journey to processing over 200,000 cases a year. He highlights the crucial role of digital workflows in improving efficiency and reducing remakes, emphasizing the importance of clear communication between dentists and labs. Steven also discusses common mistakes made by clinicians, how to effectively manage case issues, and the advantages of U.S.-based production, all while teasing an exciting Corvette giveaway planned for 2026.
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Alaska Salmon Run Catch
- Steven described an Alaska salmon run trip where six people caught dozens daily.
- They returned with roughly 450 pounds of salmon fillet and packed freezers.
Small-Lab Service At Scale
- Maverick positions as a mid-size, privately owned lab that keeps a small-lab feel.
- They emphasize personal contact, knowing technician preferences, and continuity for dentists.
Mass Scale With Human Impact
- Maverick Dental processes ~18,000 cases per month, surpassing 200,000 annually.
- They recently passed their millionth patient case, showing large-scale clinical impact.