The Dentalpreneur Podcast w/ Dr. Mark Costes cover image

2368: Behind the Scenes of a 200,000-Case Dental Lab

The Dentalpreneur Podcast w/ Dr. Mark Costes

00:00

Handling Cases on Hold and Proactive Communication

Mark asks how labs manage problematic cases and Steven details their scorecards, case-hold management, and proactive outreach to resolve issues.

Play episode from 26:30
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