The TWIML AI Podcast (formerly This Week in Machine Learning & Artificial Intelligence) A Future of Work for the Invisible Workers in A.I. with Saiph Savage - #447
Jan 14, 2021
In this engaging conversation, Saiph Savage, a visiting professor and director at multiple institutions, discusses the plight of invisible workers in AI who often go unnoticed. She highlights the emotional and economic challenges these workers face and the importance of empowering them through intelligent tools and community support. Saiph also shares insights from her participatory design work in rural Mexico, advocating for solutions that honor cultural relevance and enhance well-being. It's a thought-provoking look at redefining the future workforce.
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Invisible Workers' Impact
- Invisible workers in AI, often overlooked, label data for crucial tasks.
- Their work fuels machine learning models, from autonomous vehicles to content moderation.
Emotional Toll of Content Moderation
- Beyond low wages, invisible workers face emotional trauma, especially in content moderation.
- They lack psychological support despite constant exposure to disturbing content.
Interface for Mental Health
- Saiph Savage develops interfaces to track workers' exposure to violent content, like cases of potential murder victims.
- This raises awareness about mental health and enables micro-interventions.