Supporting Content Moderators' Mental Health

Today we’re joined by Saiph Savage, a Visiting professor at the Human-Computer Interaction Institute at CMU, director of the HCI Lab at WVU, and co-director of the Civic Innovation Lab at UNAM.

We caught up with Saiph during NeurIPS where she delivered an insightful invited talk “A Future of Work for the Invisible Workers in A.I.”. In our conversation with Saiph, we gain a better understanding of the “Invisible workers,” or the people doing the work of labeling for machine learning and AI systems, and some of the issues around lack of economic empowerment, emotional trauma, and other issues that arise with these jobs.

We discuss ways that we can empower these workers, and push the companies that are employing these workers to do the same. Finally, we discuss Saiph’s participatory design work with rural workers in the global south.

The complete show notes for this episode can be found at twimlai.com/go/447.