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Case Study: A Deep Dive on DEI with CVS Health
Jun 12, 2024
Erneshia Pinder, VP of Diversity, Inclusion, Equity and Belonging at CVS Health, and Christy Pruitt-Haynes, a Distinguished Faculty member in Performance and Leadership, dive deep into CVS Health's transformative approach to DEI. They discuss how the organization is challenging conventional wisdom to promote true inclusivity, enhancing talent outcomes and overall results. The conversation highlights the importance of leadership commitment, innovative training programs, and fostering diverse perspectives in the healthcare industry to create a thriving workplace.
57:38
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Quick takeaways
- Failing to intentionally include diverse employee populations negatively affects engagement and can lead to decreased organizational performance and innovation.
- The Include initiative at CVS Health integrates top-down leadership support with grassroots strategies to enhance employee inclusivity and participation.
Deep dives
The Cost of Exclusion
Failing to intentionally include diverse employee populations can lead to significant exclusions within organizations, affecting employee engagement and connection to the shared purpose. This exclusion can also impact the financial performance of the organization. Research indicates that fostering inclusive environments leads to smarter, more innovative, and engaged teams capable of peak performance. Organizations need to understand that embracing all employee experiences and identities is crucial to overcoming the pitfalls of exclusion.
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