SaaS Talk™ with the Metrics Brothers - Strategies, Insights, & Metrics for B2B SaaS Executive Leaders

Marketing and Sales Alignment

May 16, 2025
Dive into the world of B2B SaaS as the hosts dissect the critical need for harmony between marketing and sales teams. Discover what true alignment looks like and the pitfalls of misalignment through engaging analogies. The conversation reveals top strategies for achieving collaboration that enhances performance and customer acquisition. They also explore the importance of shared goals, effective communication, and metrics like Customer Acquisition Cost, all pivotal for driving growth and improving revenue efficiency.
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INSIGHT

Foundation of Alignment

  • Marketing and sales alignment starts with a shared, concrete company goal and understanding of target customers and personas.
  • True teamwork between CMO and CRO means constant, open communication and united focus on winning together every quarter.
ADVICE

Align Goals to Company Outcomes

  • Align departmental goals clearly to company goals ensuring direct causality, especially new ARR growth.
  • Avoid marketing goals like increasing website visitors that don't directly correlate to sales outcomes.
INSIGHT

Warning Signs of Non-Alignment

  • 'Hucking stuff over the wall' signifies non-alignment where marketing tosses leads to sales without collaboration.
  • Separate management by CEO of marketing and sales goals without joint meetings causes friction and misalignment.
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