

Lessons in Business Innovation from Legendary Restaurant elBulli
May 7, 2024
Ferran Adrià, chef at elBulli, balances innovation and business growth. Harvard Prof. Norton discusses creativity, emotions, and innovation connections. Podcast explores rituals, emotional dining experience at elBulli, and the power of creativity in exceptional customer experiences.
Chapters
Transcript
Episode notes
1 2 3 4 5 6
Introduction
00:00 • 2min
Innovative Dining Experience at elBulli
02:10 • 13min
The Power of Rituals in Performance
15:37 • 4min
Exploring Chef Adria's Creative Approach and Talent Recognition
19:32 • 2min
Fostering Creativity for Exceptional Customer Experiences
21:04 • 2min
Fostering Creativity, Savoring Experiences, and Delighting Customers
23:33 • 3min