Cold Call cover image

Cold Call

Lessons in Business Innovation from Legendary Restaurant elBulli

May 7, 2024
Ferran Adrià, chef at elBulli, balances innovation and business growth. Harvard Prof. Norton discusses creativity, emotions, and innovation connections. Podcast explores rituals, emotional dining experience at elBulli, and the power of creativity in exceptional customer experiences.
26:29

Podcast summary created with Snipd AI

Quick takeaways

  • Innovation is vital for success - elBulli prioritized creating unique dishes to maintain relevance.
  • Creativity extends beyond food - elBulli's focus on emotional depth and customer experiences enhances impact.

Deep dives

The Michelin Guide's Transformation from Tire Company to Culinary Icon

Brothers Andre and Eduard Michelin transitioned their struggling tire business by creating a guidebook for automobile day trips. This guidebook evolved into the prestigious Michelin Guide, where only 137 restaurants worldwide have earned a three-star rating through stringent criteria focusing on exceptional creativity and cuisine.

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