

Mission Retainable: How to Inspire Donor Loyalty with Wendy Mercurio of Bloomerang
Mar 19, 2025
Wendy Mercurio, a market researcher at Bloomerang, dives into the critical realm of donor retention and loyalty. She shares eye-opening statistics revealing why donors often drift away despite their initial generosity. Delving into effective strategies, Wendy discusses the importance of personalized communication and technology in nurturing donor relationships. She also highlights emerging trends, like engaging Gen Z through short-form video content, ensuring that nonprofits can bridge the gap between donor expectations and actions for sustainable impact.
Chapters
Transcript
Episode notes
1 2 3 4 5 6
Intro
00:00 • 2min
Enhancing Donor Retention
02:12 • 7min
Understanding Donor Communication Preferences for Better Retention
09:31 • 2min
Balancing Automation and Personalization in Donor Communications
12:00 • 16min
Exploring Future Trends in Donor Retention Strategies
28:22 • 2min
Crucial Insights for Nonprofits on Donor Retention and Engagement Strategies
30:07 • 2min