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Product Thinking

Defining Outcomes Over Output with Josh Seiden

Sep 28, 2022
Josh Seiden and Melissa Perri discuss the challenges companies face in transitioning to an outcome-centric approach, emphasizing the importance of understanding impact and outcome. They highlight the significance of focusing on data, avoiding fixation on processes, and storytelling for shifting focus. Additionally, they explore the value of evidence-based decision-making, data-driven strategies, and creating psychological safety in organizations.
43:40

Episode guests

Podcast summary created with Snipd AI

Quick takeaways

  • Legacy work management practices hinder companies from adopting an outcome-centric approach.
  • Identifying user behaviors that drive value is crucial for defining successful outcomes.

Deep dives

Understanding Key Business Levers and Systems

It is crucial for product teams to comprehend the key levers within their business model to drive success effectively. This involves building a model that identifies and understands these essential elements. Product success is not solely reliant on product managers but also on organizational support, processes, and cultures that contribute to delivering value to customers.

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