Keith Ferrazzi On How To Create Highly Effective And High Performing Teams
Aug 24, 2019
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Leading business coach and NYT best-selling author, Keith Ferrazzi, shares powerful strategies on optimizing team performance in the new work world. He discusses the importance of interdependency, co-creation, and fostering open communication and feedback within teams. Keith emphasizes the shift towards goal-oriented organizational structures and the significance of peer-to-peer feedback for team success.
Leading teams through co-creation enhances organizational success by fostering ownership and collaboration.
Engineer specific behaviors aligned with strategic goals to drive organizational success and employee engagement.
Prioritize managing conflict through open communication to prevent avoidance behaviors and improve team dynamics.
Deep dives
Importance of Co-Creation and Team Ownership
Leading teams through co-creation and fostering a sense of team ownership can significantly enhance organizational success. Rather than imposing ideas, inviting team members to contribute to the mission and strategizing together leads to higher engagement and commitment. Encouraging individuals to envision themselves as part of 'their team' instead of someone else's team boosts dedication and initiative within the organization.
Behavioral Engineering for Strategic Goal Attainment
Engineer specific behaviors aligned with strategic goals rather than focusing solely on broad company cultures. Identify critical behaviors needed for success in roles directly impacting business outcomes and engage a select group of individuals excelling in those behaviors to co-create new role definitions. This method promotes concrete changes that drive organizational success and employee engagement, moving away from generic company values to precise behavioral shifts.
Managing Conflict and Cultivating Candor
Effective teams prioritize managing conflict by fostering open and transparent communication. Creating an environment where candor is valued enables teams to address issues directly and constructively, leading to better outcomes. Facilitating candid discussions and conflict resolution processes can prevent avoidance behaviors that harm organizational dynamics and are detrimental to long-term team success.
Fostering an Environment of Open Feedback and Development
Encouraging a culture of peer-to-peer feedback where individuals give feedback as a gift that recipients can choose to act on or not. The speaker emphasizes the importance of creating a safe space for feedback by framing it as data that individuals can use as they see fit. An exercise called Open 360 is described, where team members share appreciations and gentle suggestions with each other. This process allows individuals to select areas for personal growth without feeling pressured to defend past actions.
Embracing Candid Conversations and Shared Accountability
Addressing the issue of hierarchy influencing decision-making within teams and organizations. The example of JPMorgan illustrates the impact of psychological safety on speaking up and challenging decisions. The concept of obtaining audacious ideas from diverse sources and involving 'Yodas' or wise individuals to promote inclusive discussions is highlighted. Furthermore, the importance of team members taking ownership of each other's success, promoting transparency, and fostering accountability for shared goals is emphasized.
What are the new work rules in the new work world? From leading business coach and NYT best-selling author, Keith Ferrazzi, shares powerful strategies on how to optimize a team's performance and effectiveness in the new work world. Keith reveals how interdependency will be what defines modern business success and explains how as a leader, your job is to lead the co-creation of a mission's success. Tune into Keith's practical and powerful tips today!
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