The Home Service Expert Podcast Q&A with Tommy - How to Engineer Brands and Businesses That Sell Themselves
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Nov 24, 2023 Discover how to build a winning team and implement processes that boost profitability. Explore key performance indicators that enhance sales techniques and ensure financial oversight. Learn to navigate the fears of scaling a home service business while fostering strong relationships for lasting success. Dive into marketing strategies crucial for growth and the financial choices between leasing and buying. Finally, gain insights on advertising challenges and the journey of creating a legacy through effective team-building.
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Bookkeeping Advice
- Hire a fractional CFO for bookkeeping, not just an ordinary bookkeeper.
- Fractional CFOs can renegotiate contracts, do tax planning, and close books faster.
Family Business Advice
- Focus on hiring, manuals, org charts, budgeting, and training when taking over a family business.
- Prioritize hiring lively, energetic people with a positive mindset, as one bad hire can set you back.
Data Integrity Focus
- Check every invoice for signatures, pictures, and completed steps.
- Ensure technicians offer all services and don't make assumptions about customers.