This book, written by former FBI hostage negotiator Chris Voss and co-author Tahl Raz, provides a masterclass in influencing others through negotiation. It distills the Voss method, revealing skills such as establishing rapport, creating trust with tactical empathy, and transforming conflict into collaboration. The book is filled with real-life examples from Voss's career, illustrating how these techniques can be applied in both professional and personal life to achieve goals and defuse potential crises.
In this book, Ed Catmull shares insights on how to build and maintain a creative culture within an organization. Drawing from his experiences at Pixar, Catmull discusses the importance of open communication, risk-taking, and protecting the creative process. The book includes candid discussions, anecdotes about Pixar's film development, and lessons on managing innovation and creativity. It emphasizes the need for a nurturing work environment and the importance of storytelling in business.
This three-part miniseries is all about keeping your cool when speaking on the spot.
Communicating effectively can be challenging enough, even with plenty of time to prepare what we want to say. But for most of our communication, there’s no time to plan, practice, or perfect — we have to respond in the moment.
Spontaneous communication is a part of our everyday lives, but few of us have been trained to handle these impromptu situations with confidence. What does it take to flow, not freeze, when put on the spot? This special three-part series turns to experts for guidance, from a sports commentator, FBI hostage negotiator, and UN translator to a game show host, NFL referee and Sotheby’s auctioneer.
Part 1: Preparation and Mindset
Discover how to prepare for the unpredictable, manage anxiety, and find the right headspace for success.
Part 2: Mastering the Moment
Learn to stay present, read the room, and use techniques like mirroring and pacing to connect with your audience.
Part 3: When Things Go Wrong
Find out how to recover from inevitable mishaps and keep moving forward with confidence, turning mistakes into gold.
In addition to insight-packed discussions, this Think Fast, Talk Smart miniseries offers practical exercises and homework assignments to help you implement what you've learned. Whether you draw blanks when put on the spot or simply want to articulate your thoughts more clearly in the moment, these episodes will transform how you think — and speak — on your feet.
Episode Reference Links:
Connect:
Chapters:
- (00:00) - Introduction
- (03:19) - Pressure and Preparation
- (05:10) - Cognitive Load and Focus
- (07:54) - Speaking with Clarity
- (09:32) - Building Instinct Through Practice
- (11:36) - Overthinking vs. Acting Fast
- (13:16) - Staying Present Under Pressure
- (13:56) - Make It About the Audience
- (14:57) - Handling Public Scrutiny
- (17:01) - Physical Rituals to Manage Nerves
- (18:34) - Grounding Techniques Before Speaking
- (21:08) - Listener Exercises for Better Speaking
- (24:25) - Conclusion
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Think Fast Talk Smart: Communication Techniques 
