Gartner ThinkCast Your IT Symposium/Xpo Primer: Top AI Insights From the Past Year
33 snips
Oct 14, 2025 Hung LeHong, a seasoned Gartner analyst, discusses the importance of setting the right pace for AI implementation, advising organizations to align strategies with industry disruptions. Mary Mesaglio, a distinguished analyst, emphasizes the challenges of maximizing productivity through GenAI while warning about unpredictable costs. Daryl Plummer highlights the need for guardian agents to provide oversight in an evolving AI landscape. Together, they explore how understanding AI races and embracing change can drive successful adoption and long-term benefits.
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Two Concurrent AI Races
- There are two simultaneous AI races: vendor innovation and organizational outcomes delivery.
- You don't have to win the vendor race but you must win the AI outcomes race to deliver value safely and at scale.
Decide Your AI Pace
- Set your pace: choose AI steady for productivity focus or AI accelerated for broader transformation.
- Match your pace to industry disruption and your leadership's ambition before investing heavily.
Deliver Three Types Of Outcomes
- Focus on business, technology, and behavior outcomes simultaneously when deploying AI.
- Prioritize employee productivity for steady pace and portfolio benefits for accelerated pace.