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Scaling Research

How to Avoid the Research Repository Death Trap đź‘» w/ Stephanie Marsh

Oct 31, 2023
Stephanie Marsh, former user research lead at UK’s Government Digital Service and now Research Ops lead at Springer Nature Group, discusses the challenges of knowledge management in UX research, including the allure of research repositories, practical steps for improved knowledge management, and the difference between repositories and libraries.
44:24

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Quick takeaways

  • Implementing consistent naming conventions, storage locations, and documentation practices is crucial for effective knowledge management in UX research.
  • Using repositories alone is not enough to solve knowledge management challenges in UX research. Governance, behavior change, and planning are essential for success.

Deep dives

The Importance of Knowledge Management in UX Research

Knowledge management in UX research is a crucial aspect that involves identifying, organizing, storing, sharing, and archiving information within an organization. It encompasses various components such as managing participant data, research outputs, and research infrastructure information. Effective knowledge management facilitates better accessibility, understanding, and utilization of research findings and data. However, it is often an afterthought in the research process, leading to challenges in finding and accessing relevant information. To address this, it is important for teams to establish consistent naming conventions, storage locations, and documentation practices. Implementing these fundamental knowledge management practices can provide a solid foundation before considering more advanced tools or solutions.

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