AI Snips
Chapters
Transcript
Episode notes
Industry vs Opportunity in Work
- Thinking of work as an industry means prioritizing efficiency and low pay.
- Seeing work as an opportunity allows creativity and personal expression.
Create Teams That Feel Valued
- Build teams where members feel seen, valued, and missed if absent.
- Create systems that allow bringing full self to work and making decisions with hospitality in mind.
Hospitality's True Value
- Hospitality opposes industry by valuing connection over efficiency.
- Customers return not for perfect food, but for feeling seen and treated with dignity.