Elevate with Robert Glazer

Weekend Conversations: Are You Suffering From Breakup Dissonance?

11 snips
Aug 23, 2025
Delve into the intriguing world of breakup dissonance, where leaders grapple with the dilemma of emotional attachments versus performance issues. Explore cognitive dissonance in professional settings and its effects on team dynamics. The conversation highlights the necessity of honest communication for navigating personal and workplace relationships. Learn about the unintended consequences of policies like California's shoplifting law and the importance of accountability in leadership. It’s a deep dive into the complexities of connections in both personal and professional realms.
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INSIGHT

How Cognitive Dissonance Drives Bad Decisions

  • Cognitive dissonance forces people to resolve conflicting beliefs by changing one side to match the other.
  • Robert Glazer observed leaders often devalue likable but underperforming employees to justify firing them.
ANECDOTE

The Rebecca Example

  • Robert Glazer gives a concrete example: "Rebecca" hits 50% quota repeatedly and the leader begins emotionally distancing.
  • That distancing lets the leader label Rebecca as lazy to ease the pain of letting her go.
INSIGHT

Two Ways Leaders Resolve The Conflict

  • Leaders facing a likable low-performer can either ignore underperformance or devalue the person to reduce guilt.
  • Mick Sloan points out denial often precedes the devaluing reaction when performance becomes undeniable.
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