The Social Radars Ryan Petersen, Founder & CEO of Flexport
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Jul 31, 2024 
Ryan Petersen, founder and CEO of Flexport, shares his journey from importing motorcycles to leading a billion-dollar logistics company. He dives into the chaotic supply chain disruptions during the pandemic, revealing how Flexport leveraged technology to tackle age-old industry issues. Petersen also discusses creating a children's book inspired by global trade, and explores the complexities of labor unions in U.S. ports. His insights on innovative strategies during COVID-19 highlight the importance of adaptability and relationships in the fast-evolving logistics landscape.
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Platform That Hides Global Logistics Complexity
- Flexport connects global logistics assets to make complex international shipping simple for customers.
- The platform handles air, ocean, trucking, rail, warehouses, customs, insurance, and banks to hide complexity.
Shipping Runs On Email And Legacy Systems
- Global freight runs on emails, PDFs and CSVs because carriers and partners use legacy systems or no systems at all.
- Solving shipping needs both people doing manual work and building integrations into many disparate systems.
Do The Work First, Automate Later
- When customers demand non-scalable work, do it and then automate what repeats.
- Use manual processes to learn workflows before building integrations and automation.