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The Journey of a Logistics Innovator
This chapter explores the evolution of a logistics company from a U.S. Customs Brokerage to a comprehensive service provider with large fulfillment centers. The founders reflect on their entrepreneurial journey, their experiences in Y Combinator, and the impact of family influences on their business model. They discuss strategic decisions, the importance of aligning services for customer needs, and the challenges of navigating the tech and investment landscape.