Retail Therapy: Innovation in Grocery Retail

Brandon Rael, a retail expert from Kyndryl, and Carol Spieckerman, a leader in retail innovation, delve into the dynamic grocery landscape. They discuss the impact of AI and data analytics on inventory management and customer experiences. The conversation highlights the rise of private labels, their importance in building loyalty, and how retailers tackle challenges posed by inflation. Sustainability initiatives and the transformation of shopping behaviors post-pandemic are also explored, showcasing how innovation is reshaping grocery retail.