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How Leaders Lead with David Novak
3 More Questions (Aylwin Lewis) with David Novak and Koula Callahan
Feb 19, 2024
David Novak discusses the importance of hiring to reduce turnover rates and achieve success. He emphasizes patience in the hiring process. The podcast also delves into leadership insights for C-suite roles and strategies for leading in a new industry.
11:42
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Quick takeaways
- Hiring the right people is crucial to reducing high turnover rates and ensuring customer satisfaction and profitability.
- To excel in a C-level position, leaders must focus on the company's overall success, align with its values, and prioritize achieving results and growing people.
Deep dives
Key to Fixing High Turnover: Hiring
Alwyn Lewis emphasizes that the key to fixing high turnover is hiring. According to Alwyn, if you hire hard, you will manage easy. By having the right people in place, you can satisfy more customers and make more money. Alwyn believes it is crucial to spend time, follow a process, and exercise discipline to ensure that you hire the best people. This includes getting to know potential hires, assessing their skills, and identifying their growth potential.
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