Navigating Disagreements: How to Challenge Feedback Effectively 6 | 40

Oct 16, 2024

Discover how to effectively handle feedback you don’t agree with. The conversation dives into navigating impromptu criticism and fostering open dialogues. Explore the 'listen, challenge, commit' framework for workplace disagreements. Strategies for managing performance reviews and emotional readiness are highlighted. Emphasizing curiosity in conversations can lead to surprising outcomes. Finally, learn how to build trust through open communication and avoid feedback pitfalls like 'ruinous empathy' and 'manipulative insincerity'.

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Intro

00:00 • 3min

Navigating Impromptu Criticism

02:54 • 14min

Navigating Workplace Disagreements

16:41 • 12min

Navigating Performance Reviews

28:21 • 6min

The Power of Curiosity in Conversations and Stress Management

34:39 • 2min

Building Trust Through Radical Candor

36:49 • 14min

Navigating Communication Challenges

50:54 • 5min

Practical Tips for Embracing Radical Candor

56:02 • 4min

Effectively manage feedback you disagree with.

On this episode of the Radical Candor podcast, we tackle a challenge that's at the heart of Radical Candor: what to do when you receive feedback you don't agree with. It's a question we get all the time, and it's crucial because how we handle these moments can make or break our relationships at work. The team gets into the get into the nitty-gritty of how to respond to tough feedback and suggests specific phrases you can use to show you're listening, even if you're not fully on board. Get all of the show notes at RadicalCandor.com/podcast.

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Chapters:

(00:00:00) Introduction
Jason and Amy introduce the live streaming episode about disagreeing with feedback.
(00:02:23) Listener Question: Disagreeing with Feedback
A listener's question about how to handle feedback they disagree with.
(00:03:42) The Pocket Veto: The Dangers of Silent Disagreement
The concept of a "pocket veto" and why it's harmful to silently disagree with feedback.
(00:05:27) Strategies to Handle Disagreement
Tips on how to approach feedback in the moment.
(00:11:02) How to Create Space for Disagreement
Inviting challenges during feedback conversations to foster honest communication.
(00:16:19) The “Listen, Challenge, Commit” Framework
The “Listen, Challenge, Commit” approach, which helps to handle feedback.
(00:19:10) Personal Experiences with Feedback
A personal story about learning to approach feedback with curiosity and humility.
(00:27:51) Following Up After Formal Feedback
How to approach follow-up conversations after receiving formal feedback.
(00:34:58) Psychological Safety and Radical Candor
A listener question on the link between psychological safety and Radical Candor.
(00:41:11) Creating a Culture of Learning with Radical Candor
Examples of workplace rituals that reinforce Radical Candor and continuous learning.
(00:45:29) Metaphors for Radical Candor
Using metaphors to understand Radical Candor in communication.
(00:49:17) The Radical Candor Quadrants
Whether people tend to fall more frequently into one of the Radical Candor quadrants.
(00:54:09) Radical Candor Tip
Tips on practicing Radical Candor, emphasizing listening, identifying, and committing to feedback.
(00:57:17) Conclusion

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