Effectively manage feedback you disagree with.
On this episode of the Radical Candor podcast, we tackle a challenge that's at the heart of Radical Candor: what to do when you receive feedback you don't agree with. It's a question we get all the time, and it's crucial because how we handle these moments can make or break our relationships at work. The team gets into the get into the nitty-gritty of how to respond to tough feedback and suggests specific phrases you can use to show you're listening, even if you're not fully on board. Get all of the show notes at RadicalCandor.com/podcast.
Episode Links:
Connect:
Chapters:
(00:00:00) Introduction
Jason and Amy introduce the live streaming episode about disagreeing with feedback.
(00:02:23) Listener Question: Disagreeing with Feedback
A listener's question about how to handle feedback they disagree with.
(00:03:42) The Pocket Veto: The Dangers of Silent Disagreement
The concept of a "pocket veto" and why it's harmful to silently disagree with feedback.
(00:05:27) Strategies to Handle Disagreement
Tips on how to approach feedback in the moment.
(00:11:02) How to Create Space for Disagreement
Inviting challenges during feedback conversations to foster honest communication.
(00:16:19) The “Listen, Challenge, Commit” Framework
The “Listen, Challenge, Commit” approach, which helps to handle feedback.
(00:19:10) Personal Experiences with Feedback
A personal story about learning to approach feedback with curiosity and humility.
(00:27:51) Following Up After Formal Feedback
How to approach follow-up conversations after receiving formal feedback.
(00:34:58) Psychological Safety and Radical Candor
A listener question on the link between psychological safety and Radical Candor.
(00:41:11) Creating a Culture of Learning with Radical Candor
Examples of workplace rituals that reinforce Radical Candor and continuous learning.
(00:45:29) Metaphors for Radical Candor
Using metaphors to understand Radical Candor in communication.
(00:49:17) The Radical Candor Quadrants
Whether people tend to fall more frequently into one of the Radical Candor quadrants.
(00:54:09) Radical Candor Tip
Tips on practicing Radical Candor, emphasizing listening, identifying, and committing to feedback.
(00:57:17) Conclusion
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