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Dec 1, 2025 Dr. Karen Bridbord, a licensed psychologist and chief talent officer, discusses her book on relationship-driven leadership. She emphasizes the importance of self-awareness and reflection in improving workplace interactions. Karen highlights how generational changes and technology impact connections, advocating for in-person gatherings. She introduces concepts like Gottman's bid model and colleague maps to enhance communication and build psychological safety. Ultimately, she argues for the irreplaceable value of human connection, especially in the AI era.
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Start With Deep Self-Awareness
- Self-awareness is the first step to managing reactions and improving workplace relationships.
- Karen Bridbord says understanding triggers gives you options to pause instead of react impulsively.
Pause Before You Respond
- When you feel triggered, take a deliberate break to let your nervous system settle.
- Karen Bridbord suggests saying you'll return to the conversation after reflection rather than responding immediately.
The Five-to-One Ratio Matters
- Relationships show three responses to bids: turn towards, turn away, or turn against.
- Gottman's research found you need five positive "turn towards" responses to buffer each negative one.
