I Hate It Here S5 E9: A Masterclass in Being a Leader with Dave Garcia
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Sep 16, 2024 Dave Garcia, former CEO of Newsstand and head of retail experience innovation at Verizon, shares his insights on leadership. He discusses "The Shadow of a Leader"—the profound, often unseen effects leaders have on workplace culture and performance. Communication is emphasized as a leader's most vital tool, while Garcia recounts personal experiences confronting his own leadership influences. He offers strategies for leaders to enhance self-awareness and navigate the complexities of workplace dynamics, highlighting the role HR plays in this process.
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Building Strong Work Relationships
- Understand work's role in your life and assume positive intent in relationships.
- Set workplace boundaries and be open to friendships.
The Shadow of a Leader
- Leaders cast a "shadow" through actions, words, and even subtle cues, impacting communication.
- Miscommunication arises from improper delivery or reception of messages, often nonverbal.
Guarding Your Actions
- If you're not in a good headspace to lead effectively, reschedule meetings.
- You will be evaluated at your worst, potentially causing more harm than good.