Dave Garcia, former CEO of Newsstand and head of retail experience innovation at Verizon, shares his insights on leadership. He discusses "The Shadow of a Leader"—the profound, often unseen effects leaders have on workplace culture and performance. Communication is emphasized as a leader's most vital tool, while Garcia recounts personal experiences confronting his own leadership influences. He offers strategies for leaders to enhance self-awareness and navigate the complexities of workplace dynamics, highlighting the role HR plays in this process.

Dave Garcia, an expert in managing multi-generational workforces, dives deep into the complexities of leading teams that span five generations: Traditionalists, Boomers, Gen X, Millennials, and Gen Z. He busts myths about generational stereotypes, revealing what each group truly values. The conversation explores the impact of Gen X on workplace culture, the job-hopping trend among younger workers, and how organizations can create an inclusive environment that leverages diverse perspectives for innovation.