

Optimizing Retail Store Operations
Jul 31, 2024
Dr. Gad Allon, an expert in operations management at Wharton, shares insights on optimizing retail store operations. He discusses how reduced operating hours can actually drive profits by fostering community engagement. The conversation highlights challenges retailers face in balancing consumer needs and employee availability. Gad also explores the emerging omni-channel retail landscape, emphasizing the blend of in-store and online experiences, as consumers increasingly seek unique shopping interactions.
Chapters
Transcript
Episode notes
1 2 3 4 5
Intro
00:00 • 4min
A Journey Through Operations Research and Practical Applications
03:47 • 2min
Rethinking Retail Hours: Time and Community
05:35 • 18min
Challenges in Retail Optimization: Balancing Consumer Needs and Employee Availability
23:18 • 3min
The Future of Omni-Channel Retail: Blending Online and In-Store Experiences
26:33 • 4min