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18min chapter
Optimizing Retail Store Operations
Beyond The Buy
Rethinking Retail Hours: Time and Community
This chapter investigates how retail operations can adapt to staffing challenges by exploring limited operating hours and their benefits. It presents case studies of businesses like Saturday Morning Audio and Unos Pizza, demonstrating how scarcity and community engagement can enhance customer loyalty. The discussion emphasizes the balance between operational efficiency and creating a unique shopping experience, challenging the notion that constant availability is essential for retail success.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode