Supply Chain Now

The Future of Supply Chain Planning: Gartner Takeaways and What’s Next

Jan 21, 2026
Guest
Noha Samara
Noha Samara, Senior Director at Gartner, dives into the transformative world of supply chain planning. She highlights how successful companies are strategically automating the right decisions and integrating AI as a core element rather than a side project. Emphasizing the human aspect, Noha discusses the critical role of change management and early planner involvement in transformation efforts. The conversation also touches on the importance of data-driven planning, agility through targeted automation, and collaborating with partners to enhance responsiveness amid rapid technological changes.
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INSIGHT

AI As Core Planning Infrastructure

  • AI is shifting from an experiment to part of the planning operating system when paired with a clear human–machine strategy.
  • High performers define specific AI roles and prioritize areas that deliver the most value.
ADVICE

Make Change Management Your First Investment

  • Invest in change management and bring people along early in transformation efforts.
  • Build capabilities so teams can leverage technology rather than be replaced by it.
INSIGHT

Treat Transformation As Continuous

  • Treat transformation as continuous rather than a one-off project with an end date.
  • Maintain a roadmap of waves so you keep pace with rapid technological advances.
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