The Future of Supply Chain Planning: Gartner Takeaways and What’s Next
Supply Chain Now
Change management as a priority
Noha and Karin discuss transformation being about people, capability building, and bringing planners along early.
Automation is showing up everywhere in supply chain planning, but the winners aren’t the ones automating the most. They’re the ones choosing the right decisions to automate, bringing people along early, and using AI to build speed and confidence in planning.
In this episode of Supply Chain Now, Scott Luton and special guest host Karin Bursa, CEO of NIRAKIO, welcome Noha Samara, Senior Director, Global Supply Chain at Gartner, to share key takeaways from the Gartner Supply Chain Planning Summit in Denver.
Noha unpacks why AI is shifting from “side experiment” to a core part of planning’s operating model, and why the most successful organizations define a clear human-machine strategy instead of trying to “spread AI like peanut butter.” The conversation spotlights the “people side” of transformation: change management, capability-building, and involving planners early so AI is implemented with teams, not to them.
The group also dives into end-to-end data and scenario-driven range planning, including how top performers extend those range discussions with suppliers, customers, and trading partners. They close by emphasizing agility through targeted automation, clarity on humans “in/on/off the loop,” and why leaders can’t afford to sit on the sidelines as the pace of disruption and innovation accelerates.
Jump into the conversation:
(00:00) Intro
(01:35) Key takeaways from the Gartner Supply Chain Planning Summit
(07:24) Discussion on AI and human-machine strategy
(08:59) Change management in transformation
(10:25) Continuous transformation
(13:34) Reflections from top supply chain organizations
(18:32) Powering agility with automation
(21:08) Defining the role of AI
(27:21) Meaningful automation in business
(29:17) Leadership and change management
(36:31) Touchless manufacturing and practical AI applications
(41:21) Reimagining supply chain resilience
Additional Links & Resources:
- Connect with Noha Samara: https://www.linkedin.com/in/noha-samara-4864863/
- Learn more about Gartner: https://www.gartner.com/en
- Connect with Karin Bursa: https://www.linkedin.com/in/karinbursa/
- Learn more about NIRAKIO: https://www.linkedin.com/company/nirakio/
- Connect with Scott Luton: https://www.linkedin.com/in/scottwindonluton/
- Check out the Supply Chain Now Resource Hub: https://supplychainnow.com/resource-hub/
- Learn more about Supply Chain Now: https://supplychainnow.com
- Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now
- Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join
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This episode was hosted by Scott Luton and Karin Bursa, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/future-supply-chain-planning-gartner-takeaways-whats-next-1535
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