FRICTION with Bob Sutton

Agile is a State of Being

Jun 19, 2017
In this podcast, they discuss the role of friction in slowing down progress in workplaces, how to identify and eliminate sources of friction, and the importance of speed for entrepreneurs. They also touch on ways to navigate organizational frictions for better project management, the impact of belief misalignment, and the benefits of embracing agility in entrepreneurship. Additionally, they explore interventions to reduce friction in hiring processes and preview upcoming episodes on hiring and firing strategies.
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INSIGHT

Friction Slows and Burdens

  • Friction equals drag that slows down ventures and impedes scaling.
  • It also creates a huge psychological burden that wears people out.
ANECDOTE

Whiteboard Cut Duplication

  • At Pals, a whiteboard reduced duplication by showing everyone's tasks.
  • This improved specialization and reduced friction among eight to twenty people.
INSIGHT

Optimism and Silence Increase Friction

  • Over-optimistic estimates and silence from key informants amplify friction.
  • This leads to bad planning and blindness to crucial issues in organizations.
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