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Engineering Unblocked
What makes a Platform Team work with Mason Jones from Zapier
May 28, 2024
Mason Jones, recently of Zapier and a former leader at Lattice and Credit Karma, shares his journey into platform engineering. He discusses the importance of visibility in engineering processes and the challenges of transitioning from monolithic to microservices architecture. Mason dives into effective team communication strategies and the balance between immediate goals and user-centric approaches. He highlights the value of standardization and data-driven decision-making while navigating the intricacies of product management.
48:32
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Quick takeaways
- Mason Jones emphasizes the cultural shift required for transitioning from traditional infrastructure teams to dedicated platform teams, focusing on enhancing developer experience through user-centric practices.
- Effective communication within the organization is crucial, as different messaging strategies tailored to engineers and leadership can drive buy-in and support for platform improvements.
Deep dives
Navigating Platform Engineering at Zapier
Mason Jones discusses his new role as Director of Engineering at Zapier, focusing on the necessity of evolving from traditional infrastructure teams to dedicated platform teams. This evolution aims to enhance developer efficiency and satisfaction by emphasizing a customer-centric approach to engineering. By centralizing efforts on improving developer experience, the team seeks to transform how engineers interact with their tools and workflows, moving beyond just maintaining infrastructure. Jones reflects on his journey from Credit Karma, where he learned the impact of platform development, highlighting that small changes can yield significant benefits across engineering teams.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode