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19min chapter
What makes a Platform Team work with Mason Jones from Zapier
Engineering Unblocked
Understanding User Experience and Product Management
This chapter focuses on enhancing user experience through observation techniques, emphasizing the importance of empathy in engineering roles. It discusses the balance required in platform teams between immediate goals and broader visions, addressing the challenges of product management and the potential for engineers to take on these responsibilities. Additionally, it explores the transition from monolithic to microservices architecture, stressing the need for simplicity in infrastructure management to allow engineers to concentrate on delivering value to customers.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode