Mason Jones recently started a new role at Zapier, where he’s bringing his platform leadership experience from Lattice and Credit Karma.
In this episode, Mason shares his thoughts on what makes a platform team work, common tradeoffs in platform development, and the challenges of making your team’s work visible and understandable to the whole organization.
Find the transcript at: https://www.unblocked.fm/episodes/mason-jones-zapier/
Timestamps
(0:00) Introductions
(0:39) Mason’s journey to Zapier
(4:39) How Mason joined the platform team
(8:48) Naming teams
(11:10) The mechanics of reorienting
(15:46) Transitioning from infrastructure to platform
(20:44) Goal-setting using data
(24:39) Mason’s take on product managers
(28:48) Detangling a monolith into services
(33:49) Federating vs. centralizing
(37:04) How Mason approaches standardization
(41:22) How to communicate
(44:58) The value of case studies
(47:08) What Mason wants to achieve in a year
Follow Mason on LinkedIn: https://www.linkedin.com/in/masonjones/
Follow Rebecca on LinkedIn: https://www.linkedin.com/in/rmurphey/
Links and mentions
• Zapier: https://zapier.com/
• Credit Karma: https://www.creditkarma.com/
