

Lessons from Leading at Starwood, Google, and the Culinary Institute of America: Michiel Bakker’s Career Journey
Jan 27, 2025
Michiel Bakker, President and CEO of the Culinary Institute of America, shares his remarkable journey in hospitality, shaped by early family experiences. He discusses the shift from outcome-driven strategies to prioritizing emotional connections in service. Michiel emphasizes the importance of continuous learning and community in hospitality, advocating for risk-taking and empowerment for growth. His insights into balancing personal relationships with professional life highlight the profound impact of hospitality on both individuals and communities.
Chapters
Transcript
Episode notes
1 2 3 4 5
Intro
00:00 • 3min
The Heart of Hospitality: Tradition, Togetherness, and Personal Journeys
02:57 • 3min
Embracing Growth in Hospitality
06:11 • 7min
The Personal Impact of Professional Hospitality
13:16 • 2min
Encouraging Continuous Learning and Community Engagement in Hospitality
15:31 • 2min