HBR On Leadership What Is Psychological Safety, Really?
13 snips
Jul 10, 2024 
Join Amy Gallo, a workplace conflict expert and author of 'Getting Along,' as she unpacks the often-misunderstood concept of psychological safety. She emphasizes its crucial role in fostering open communication and enhancing team performance. Discover a unique seven-item questionnaire to assess team support and learn effective strategies for navigating workplace conflict. Gallo shares insights on creating a culture where mistakes are embraced, ultimately driving innovation and collaboration within organizations.
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Defining Psychological Safety
- Psychological safety is the shared belief that taking risks, expressing ideas, and admitting mistakes is okay.
- This fosters a learning environment without fear of negative consequences, crucial for team success.
Manager's Influence
- Imagine delivering bad news to a boss who reacts angrily versus one who focuses on learning.
- This contrast highlights how a manager's response shapes risk-taking and future performance.
Importance of Psychological Safety
- Psychologically safe teams perform better because they encourage engagement and diverse perspectives.
- This leads to better decisions, continuous learning, innovation, and resilience, contrasting with teams lacking safety where well-being suffers.
