HBR On Leadership
What Is Psychological Safety, Really?
Jul 10, 2024
Join Amy Gallo, a workplace conflict expert and author of 'Getting Along,' as she unpacks the often-misunderstood concept of psychological safety. She emphasizes its crucial role in fostering open communication and enhancing team performance. Discover a unique seven-item questionnaire to assess team support and learn effective strategies for navigating workplace conflict. Gallo shares insights on creating a culture where mistakes are embraced, ultimately driving innovation and collaboration within organizations.
09:59
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Quick takeaways
- Psychological safety enables team members to take risks and share ideas without fear of consequences.
- Managers can cultivate psychological safety by setting clear expectations, encouraging employee voices, and normalizing vulnerability.
Deep dives
Understanding Psychological Safety in Teams
Psychological safety in teams is about creating an environment where team members feel safe to take risks, express ideas, ask questions, and admit mistakes without fearing negative consequences. Emphasizing learning from failures and promoting open communication are crucial elements in fostering psychological safety. Teams with higher psychological safety perform better as individuals are more engaged, motivated, and willing to contribute, leading to improved decision-making and innovation. Establishing psychological safety also enhances employee well-being and reduces stress and burnout.
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