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M&A Science

Setting Up Day One for Success

Mar 20, 2023
Chris Evans, Former Head of Corporate Development Integration at Amazon, shares insights on setting up Day One for a successful acquisition, addressing the importance of communication and integration planning. Other topics include keeping managers engaged, identifying key faces of the acquiring company, and the significance of open and honest communication during the integration process.
46:33

Episode guests

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Quick takeaways

  • Day one in an acquisition sets the tone for integration and employee trust.
  • Early preparation and planning, along with clear communication, are essential for a successful day one.

Deep dives

The Importance of Day One

Day one is a critical moment in an acquisition as it sets the tone for the integration and builds momentum. It is the first opportunity to make a positive impression on acquired employees and alleviate their concerns. Addressing key questions and anxieties up front, such as job security and compensation, is crucial in gaining employee trust and support. The day one announcement should also include a clear integration Northstar, outlining the company's goals and vision moving forward. Day one sets the stage for ongoing communication, engagement, and alignment with the acquiring company's culture.

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