

You Build It, You Run It - The Unicorn Project by Gene Kim
11 snips Oct 8, 2024
Discover the journey of transforming a failing tech project into an agile success through Maxine's eyes. Explore the struggles of communication between developers and QA, and learn about the chaotic merge day that often leads to headaches. Delve into the balance of innovation amid strict regulations while discovering the power of blameless postmortems for fostering a responsible and learning-driven culture. This engaging narrative highlights the human element in tech transformations, making it relatable for anyone in the industry.
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Legacy Practices
- Many legacy practices, like separate QA and layers of management, arise naturally in non-tech businesses.
- Modern DevOps practices are deliberate efforts to counteract this natural ossification.
Over-Standardization
- Carter Morgan shares his experience with a "reference architecture" department that stifled innovation by mandating standardized technologies.
- This over-standardization created bottlenecks and frustration among developers.
Merge Day Disaster
- During a "merge day," a critical error occurred, preventing customers from processing orders.
- Resolving the issue was delayed because only the designated "source code manager" had rollback permissions, highlighting a bottleneck in the process.