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16min chapter
You Build It, You Run It - The Unicorn Project by Gene Kim
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Navigating Team Dynamics in QA and Development
This chapter explores the collaboration challenges between developers and QA teams, focusing on communication issues and the impact of blame culture. It highlights the need for empathy, innovative strategies, and fostering psychological safety to improve working relationships. Through storytelling and personal experiences, the narrative discusses the complexities of implementing organizational changes while balancing stability and feature development demands.
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