SPEAK LIKE A CEO

274: How to Write so Busy People Respond. Todd Rogers

8 snips
Feb 4, 2025
Todd Rogers, a Harvard professor and behavioral scientist, dives into the intricacies of effective communication. He shares his research-backed six principles to write compellingly for busy readers, enhancing clarity and engagement. The conversation highlights the importance of brevity and structuring messages for optimal reader navigation. They also address the challenges of writing from the reader's perspective, emphasizing how focusing on the audience can significantly boost response rates. This is a must-listen for anyone looking to improve their writing and connect better with their audience.
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INSIGHT

Less is More

  • Longer messages often decrease engagement and responses.
  • Shorter, even incoherent messages, can surprisingly increase donations and responses.
ADVICE

Value Reader's Time

  • Value your reader's time more than your own.
  • Write shorter emails and messages, even if it takes more time.
ANECDOTE

Incoherent Email Experiment

  • Todd Rogers experimented with a political committee's email to 700,000 donors.
  • Deleting every other sentence, making it incoherent, increased donations by almost 20%.
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