The Art of Charm cover image

The Art of Charm

5 Questions To Work With “Almost” Anyone | Michael Bungay Stanier

Aug 21, 2023
Michael Bungay Stanier, an expert in working with people, shares 5 questions to work with almost anyone. Topics include the importance of keystone conversations, asking the amplify question, self-reflection and preparation, the power of conversations in building relationships, and unique perspectives and encouragement.
51:48

Podcast summary created with Snipd AI

Quick takeaways

  • Building strong working relationships requires keystone conversations, psychological safety, vulnerability, and open-heartedness.
  • Asking and answering five key questions can help understand behavior, foster growth, trust-building, and effective collaboration.

Deep dives

Building Psychological Safety in the Workplace

In this podcast episode, the speaker interviews Michael Bungay Stanier, author of 'The Coaching Habit', about how to work with almost anyone and build the best possible relationships. They discuss the concept of keystone conversations, which are essential for building strong working relationships. Bungay Stanier emphasizes the importance of psychological safety and how to create it within teams. He also explores the significance of vulnerability and open-heartedness in fostering healthier working relationships. Additionally, the episode covers strategies for repairing relationships when things go wrong, such as speaking up, being curious, and learning how to give a good apology.

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