AI Knowhow AI and Change Management: From Pilots to Practice - Making AI Change Stick
11 snips
Jan 19, 2026 
Scott D. Anthony, Clinical Professor at Dartmouth's Tuck School of Business, delves into the transformative potential of AI beyond mere pilot projects. He emphasizes treating AI as a teammate to combat groupthink and enhance decision-making. The discussion reveals that AI-enabled teams outperform individuals, highlighting the need for new management skills. Scott also speaks on the challenges of data access and encourages integrating AI into workflows to escape the 'forever pilot' trap, urging businesses to adapt and evolve continuously.
AI Snips
Chapters
Books
Transcript
Episode notes
Experiments Don’t Equal Transformation
- Many organizations have experimented with AI but few say it has fundamentally changed operations.
- The persistent gap between pilots and transformation is a central problem to solve.
AI Empowers Individuals, Excels In Teams
- Harvard research shows individuals with AI can match full teams without AI, but AI-enabled teams outperform lone power users.
- Team design becomes critical: collaboration plus AI beats solo AI use when quality and innovation matter.
Uneven Gains And Convergence Effects
- AI lifts lower-skilled performers more than top performers and tends to make AI-assisted groups converge on similar answers.
- Expect different gains across skill levels and beware tasks where diverse thought matters more than productivity.
