HBR On Leadership

How to Cultivate Joy on Your Team

49 snips
Dec 4, 2024
Richard Sheridan, CEO of Menlo Innovations and author of Chief Joy Officer, emphasizes the critical role of joy in the workplace. He contrasts joy with happiness, arguing that joy fosters innovation and creativity in teams. Sheridan shares insights on transforming a stagnated work culture into one full of collaboration and engagement. He discusses the balance of leadership and self-awareness needed to navigate team dynamics, and illustrates how simple acts can create a thriving, joyful workplace environment.
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ANECDOTE

Sheridan's Worst Job

  • Richard Sheridan's boss threatened to put him in customer service permanently if he kept asking to talk to customers.
  • This experience made Sheridan realize he needed a different work environment.
INSIGHT

Source of Joy for Engineers

  • Engineers find joy in seeing their creations delight users and improve their lives.
  • Cleverness is not enough; creating products that users love is key.
INSIGHT

Joy and Innovation

  • Joyful workplaces foster creativity and innovation by minimizing fear.
  • Fear inhibits the part of the brain needed for such activities.
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