10/10 GTM
People-Centric Strategies to Drive Effectiveness and Impact, with Shannon Hopkins, RVP, Enterprise Account Management at BetterUp
Nov 26, 2024
Shannon Hopkins, RVP of Enterprise Account Management at BetterUp, shares her insights on enhancing team effectiveness and well-being. She discusses strategies for empowering leaders, emphasizing the importance of psychological safety and individualized support. The episode also explores the crucial link between employee well-being and peak performance, highlighting the role of soft skills. Additionally, Shannon addresses the human element in leadership, stressing self-care and open dialogue to foster supportive workplace relationships.
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Quick takeaways
- Investing in the development of frontline leaders enhances manager effectiveness, directly influencing team performance and overall organizational success.
- Establishing a culture of trust and prioritizing employee well-being fosters an environment conducive to high performance and innovation.
Deep dives
The Importance of Manager Effectiveness
Manager effectiveness plays a crucial role in achieving execution excellence within sales and customer service teams. It is essential for organizations to recognize that investing in the development of frontline leaders can greatly impact overall performance. Effective leaders, often overlooked during transformations, set the tone and culture that enables high performance. By prioritizing support and training for managers, companies can foster an environment where teams are motivated and capable of meeting targets.
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