Med Spa Success Strategies How to Hire and Retain Top Talent for Your Med Spa - Interview with Kim Burke
12 snips
Jul 30, 2024 In this discussion, Kim Burke, founder of Kiss Aesthetics and a certified Nurse Practitioner, shares her journey from healthcare to entrepreneurship. She delves into key hiring strategies, emphasizing the significance of personal connections and team dynamics. Kim discusses fostering a supportive work culture to retain top talent in a competitive market. She also emphasizes the importance of building trust with clients during consultations, balancing patient care with business goals, and the financial savvy required for savvy equipment investments.
AI Snips
Chapters
Transcript
Episode notes
Balancing Act
- Kim Burke initially struggled to balance her thriving medspa business with her personal life.
- This struggle led her to briefly work for a plastic surgery group before returning to her own practice.
Hiring for Fit
- Prioritize hiring for personality, drive, and charisma over skills.
- Skills can be taught, but core characteristics are harder to instill.
Strategic Hiring
- Kim's first hires were her best friend (a CPA) and another friend to manage the back end of the business.
- Her first injector was a former patient who demonstrated exceptional work ethic and drive.