Today we are joined by Mark Raffan. Mark is an award winning negotiation trainer, speaker, podcast host, well known negotiation expert, and entrepreneur. He has coached executives and teams in some of the largest companies on the planet and has been featured in Entrepreneur, Forbes, Thrive Global, and Supply and Demand Chain Executive Magazine (as a 2021 pro-to-know). Additionally, Mark has appeared on dozens of podcasts, including Make it Happen Mondays, The Brutal Truth About Sales, and The Insider’s Guide to Finance. [Sept 11, 2023]
00:00 - Intro
00:19 - Intro Links
- Social-Engineer.com - http://www.social-engineer.com/
- Managed Voice Phishing - https://www.social-engineer.com/services/vishing-service/
- Managed Email Phishing - https://www.social-engineer.com/services/se-phishing-service/
- Adversarial Simulations - https://www.social-engineer.com/services/social-engineering-penetration-test/
- Social-Engineer channel on SLACK - https://social-engineering-hq.slack.com/ssb
- CLUTCH - http://www.pro-rock.com/
- innocentlivesfoundation.org - http://www.innocentlivesfoundation.org/
02:44 - Mark Raffan Intro
04:12 - The Path to Negotiation
07:20 - Top Mistakes
08:18 - Actions Follow Thoughts
12:22 - Tactic or Strategy?
14:18 - Driven by Data
16:35 - You're Gonna Get Punched in the Face
19:43 - Be Curious
24:11 - Be Better
25:46 - The Motivation
31:00 - Book Recommendations
- Theodore Roosevelt Series - Edmund Morris
- The Art of Learning - Joshua Waitzkin
- 9 Secrets to Win Deals and Influence Stakeholders – Mark Raffan
33:40 - Mentors
- Marty Park
- Mother
34:49 - Find Mark Raffan online
- LinkedIn: in/markraffan/
- Website: negotiations.ninja
- Podcast: Negotiations Ninja Podcast
35:20 - Guest Wrap Up & Outro
- www.social-engineer.com
- www.innocentlivesfoundation.org
The Social-Engineer Podcast