Modern CTO
Leading Through Intentional Internal Disruption with Alex Balazs, CTO at Intuit
Jul 8, 2024
Alex Balazs, CTO at Intuit, discusses evolving technology, boundaryless leadership, AI in customer support, MailChimp's revenue engine, and sci-fi book writing adventures on the podcast.
29:21
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Quick takeaways
- Alex Balaj's non-traditional path to becoming CTO at Intuit showcases the value of diverse experiences in leadership roles.
- Intuit's revenue intelligence engine utilizes AI to automate marketing processes, highlighting the power of predictive models in enhancing businesses.
Deep dives
Alex Balaj's Career Progression at Intuit
Alex Balaj, the CTO at Intuit, describes his journey within the company, starting as a senior software engineer in 1999 and progressing through various engineering roles. After 18 years as an individual contributor, he transitioned into leadership at the encouragement of his superiors. His dual role as chief architect and leader of the platform organization led to his eventual appointment as CTO, showcasing a less traditional but successful path to the position.
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